April 16th, 2026
🌟 Built To Make Your Days Easier
April arrives with fresh channels, brighter AI, and smoother flows across Neuro. You can now connect Shein as a sales channel, use AI to explore report data and search operational records in plain language, and work with richer dashboard exports and credit usage visibility.
Behind the scenes, we have shortened recovery times for stuck orders and products, refined channel-specific behaviour across Amazon, eBay, TikTok, Mintsoft, Dunelm, and Inventory Planner, and strengthened the reliability of fulfilment, polling, pricing, and marketplace connectivity. Every tweak is aimed at giving your teams fewer puzzles to unravel and more time to focus on trading and growth.
You can tuck into the full April Neuro Changelog for the complete, detail‑rich breakdown of every enhancement and refinement in this release.
✨ New Features
Shein Sales Channel
Shein is now supported as a fully fledged sales channel in Neuro. You can connect your store using OAuth authentication, synchronise stock, import orders, and submit fulfilments directly from the Channels area, so Shein activity becomes part of your standard operational rhythm.
This means a merchant selling on Shein can manage stock, order flow, and fulfilments from Neuro rather than juggling separate systems and manual updates.
Sales Dashboard Currency Support and CSV Export
The Sales Dashboard now supports multi‑currency reporting, with revenue normalised into a base currency so your cross‑channel picture is clear at a glance. You can also export dashboard data to CSV, including revenue by channel, country, date, and product, for deeper work outside Neuro.
A finance or trading team can compare revenue from UK, EU, and international channels in one view, then export the data for more detailed analysis, board packs, or external reporting without having to rebuild the data elsewhere.
🤖 AI-Powered Spring Cleaning For Your Data
AI Report Insights
Reports can now be analysed with an AI assistant inside Neuro, turning static spreadsheets into a live conversation. The assistant can surface insights, answer questions about report data, and export its findings directly from the Reports section.
A commercial manager can upload a sales report and simply ask which channels dropped revenue week over week, then export the AI’s findings for the weekly trading review, instead of sifting through pivots and filters.
AI Text Search Across Operational Data
You can now search and filter Orders, Products, Channel Products, Webhook Logs, Rule Engine Logs, and Plugin Logs using plain language AI queries. Rather than constructing intricate filters, you describe what you want to find and Neuro takes care of the logic.
A support user might type “show me failed TikTok fulfilments from today with missing courier mappings” and immediately see the relevant records, avoiding the need to manually combine multiple filters and conditions.
AI-Assisted SKU Mapping
Let Neuro do the catalogue spring-clean while you enjoy the sunshine.
With AI-Assisted SKU Mapping, Neuro quietly lines up your master products with channel listings, without the usual manual scavenger hunt. It looks for clean SKU matches first, then brings in AI when things get fuzzy, and only for the channels you choose. A clear review step keeps you firmly in control: you can refine or reject suggestions before anything goes live, and every change to each channel product is neatly recorded so governance, audit trails, and team handovers stay effortless.
A merchandiser onboarding a new marketplace selects part of the catalogue, ticks the channels that should join in, lets Neuro propose the links, tidies up a couple of quirky titles in the review grid, confirms the changes, and gets on with the day while the heavy lifting finishes quietly in the background - no exports, no VLOOKUP rituals, and far less operational drag.
AI Rule Assistant
Turn “wouldn’t it be nice if…” into live automation in a single cup of tea.
The AI Rule Assistant lets you describe automations in plain language and receive a ready-to-review rule in seconds, instead of digging through menus and nested screens. When something is ambiguous, the assistant asks for the missing pieces rather than making risky guesses; when your intent is clear, you see a straightforward preview of triggers, conditions, and actions, so configuration, compliance, and operational sign-off all become smoother and more transparent.
A retailer types, “Tag orders over £1,000 as high value,” glances at the preview to confirm the trigger and action, applies the rule, and carries on - no labyrinth of settings to navigate, and no mysterious drafts when a name like “Amazon” could refer to more than one channel. The result is lighter workflows, cleaner governance, and automations that feel as well-tended as a garden in full spring.
Fresh Channels, Calmer Flows
From AI Report Insights that turn spreadsheets into conversations to AI Text Search that lets you ask your operational data questions in plain English, through to AI-Assisted SKU Mapping and the AI Rule Assistant that quietly handle the heavy lifting in the background, every enhancement is designed with your teams, your customers, and your operations in mind. Neuro takes on the meticulous, repeatable work – reporting, searching, mapping, rule building, and tidy records – so your people can focus on trading, service, and growth. We will keep tuning the engine behind the scenes so that, when the sun comes out, your operations feel just as bright.
⚙️ Adjustments
TikTok Shop On‑Hold Order Import
TikTok Shop settings now include an option to import orders that are currently on hold. This helps you respect stock that TikTok has reserved while ensuring downstream workflows see an accurate picture, which in turn reduces the risk of overselling.
Partial Fulfilments for VirtualStock
VirtualStock orders now support partial fulfilments. Orders are only marked as fully shipped once all fulfilments have been synced, so customers are not shown as fully completed until every item has genuinely left the building.
Inventory Planner Sales Order Pass‑Through
A new endpoint allows Inventory Planner to send sales order data into Neuro. This gives Inventory Planner access to the actual sales order flow, improving demand forecasting and helping you hold the right stock in the right places.
Amazon Order Polling Improvements
Amazon SP polling now operates within a bounded time window with improved pagination control. This reduces duplicate records and makes retries and polling schedules more predictable, which supports smoother order ingestion even at scale.
eBay Product Location Filtering
eBay product filtering now checks location settings at product level instead of relying on a single global configuration. This provides more accurate results for merchants who use mixed location setups and ensures products behave correctly across warehouses.
Dunelm Delivery Date Support
Orders sent to Dunelm now include structured delivery date fields in order metadata. This aligns Neuro with Dunelm’s channel requirements and helps ensure delivery expectations are clearly communicated and met.
TikTok Remote ID Protection
Remote IDs for TikTok channel products are now treated with additional care. Automatic Remote ID replacement has been disabled, and IDs now only change during explicit sync actions, which avoids unintentional overwrites and keeps product references stable.
eBay 90‑day History Recovery
When eBay rejects a polling request because the requested history is older than 90 days, Neuro now resets the date automatically. This allows syncing to continue without manual correction and keeps your order history flowing more reliably.
Mintsoft Client Scoping
Mintsoft product and fulfilment lookups now apply the correct Client ID filter. This is particularly helpful for merchants who manage multiple clients in a single Mintsoft environment, ensuring the right records are pulled for each client and reducing cross‑contamination of data.
Inventory Planner Batch Handling
Sales orders are now sent to Inventory Planner in batches. This improves performance and stability for high‑volume merchants, ensuring that large flows of orders reach Inventory Planner efficiently and that your planning tools stay closely in step with trading activity.
ShipBob Bundle Handling
Neuro interprets bundled products more intelligently when working with ShipBob. Unfulfillable‑order exclusion logic understands bundled items correctly, so valid bundle orders wont be excluded by mistake and customers receive the complete sets they expect.
Shopware Price Mapping
Shopware price data is mapped to the correct field in Neuro. This resolves any possible mismatches between Shopware pricing and what appears in Neuro, and helps ensure that pricing decisions and reconciliations are grounded on consistent values.
TikTok Fulfilment Performance
TikTok fulfilment creation jobs have been optimised to handle high‑volume queues more gracefully. This reduces processing time and helps TikTok orders move smoothly from creation to shipment, even during busy trading periods.
Automatic Retry for Orders Stuck Applying Rules
Orders that become stuck while applying rules are now retried automatically. This removes the need for manual intervention in many cases and helps keep operational flows moving, even when rules are complex or edge cases arise.
Empty Orders Blocked Earlier
Orders with no line items are now rejected earlier, at webhook and plugin level, rather than travelling through downstream fulfilment systems. This keeps your warehouses clear of meaningless orders and protects reporting from empty noise.
🧩 Reliability and Resilience Improvements
Marketplace and Channel Refinements
We have strengthened handling for several marketplaces and channels to make their day‑to‑day behaviour more predictable. This includes respecting ignore‑before date settings for Dunelm and XXXLutz orders, ensuring Tesco orders are correctly received, improving Cdiscount dynamic form status validation, refining Very order date mapping in status update files, addressing Argos missing‑order recovery edge cases, adding currency codes for BackMarket orders, enabling support for the BackMarket Portugal Marketplace, and improving eBay order search and location‑related product behaviour.
Together, these refinements help multi‑channel merchants maintain consistent operations across a diverse set of marketplaces without having to chase obscure, channel‑specific quirks.
Amazon and Order Processing Flow
We have tuned several aspects of Amazon and order processing so that your flows are calmer and more predictable. Feed submissions now move cleanly out of “In Progress”, stock synchronisation sends correct inventory levels, cancellation data is stored properly, and edge cases caused by webhook ordering and FTP status submission race conditions are handled more gracefully.
The result is a steadier Amazon experience that supports accurate stock, timely updates, and fewer surprises during reconciliation.
Fulfilment and Plugin Robustness
Fulfilment and plugin integrations have been hardened to better withstand real‑world complexity. Zeitfracht fulfilment lookups work reliably, including partial fulfilment support, THG now handles special characters correctly on order push, Helm uses improved remote ID fallback handling, Unleashed copes cleanly with missing plugin instances, address fields on plugin orders are captured correctly, and Zeitfracht messages use the right order type values.
These changes reduce integration friction across your fulfilment network, help you stay compliant with channel expectations, and keep shipments flowing even when data is less than perfectly tidy.
Product and Pricing Consistency
We have refined several product and pricing paths so that catalogue and pricing data stay aligned. Product titles import reliably, Linnworks products are updated instead of recreated, unit prices in BtoBWave orders are handled perfectly, and Not On The High Street orders no longer show zero prices.
These improvements give your teams a cleaner, more trustworthy product and pricing picture, which supports accurate invoicing, analysis, and customer communication.
Search and User Experience Polish
Search and configuration experiences have been tidied up to make everyday work smoother. Order number searches now behave correctly even when the order number includes a dash, and Magento 2 channel creation flows cleanly on hosted pages without unexpected obstacles.
Small details like these keep your teams in flow and reduce the cognitive overhead of running busy operations.
This April release is all about helping your operations feel lighter and more resilient, like opening the warehouse doors on the first properly sunny morning of the year. Stronger AI‑assisted workflows, broader channel coverage, and faster operational recovery are all in service of a simple promise: Neuro works hard behind the scenes so you and your customers do not have to.
Every feature, adjustment, and refinement in this release is shaped by how you actually work. Thank you for the feedback, the edge cases, and the ambitious use cases that keep us improving. We will keep tending the garden so your commerce can keep growing.
March 11th, 2026
This March, Neuro gets sharper, calmer and more self-sufficient - so your teams spend less time chasing exports, files and feeds, and more time running the business.
Every change in this release is designed to remove friction for you, keep your data in sync, and make complex operations feel simple.
For a more detailed, in‑depth look at these improvements, head to our March web release notes on the Neuro site.
✨ New Features
Reporting Suite - Self-Service Exports & Scheduled Reports
The new Reporting Suite gives you full control over your own data. You can build custom reports across orders, products, customers and more, choose exactly the filters, conditions and columns you need, and export to CSV or XLSX without waiting on support.
Reports can be scheduled to run automatically on a daily, weekly or monthly cadence and emailed directly to selected recipients, so the right people always have the right numbers at the right time. For example, a commercial lead can set up a weekly “Orders by channel and country” report to arrive in the management team’s inbox every Monday morning - no manual exports, no spreadsheet stitching, just a reliable rhythm of insight.
Odoo Sales Channel Integration
Odoo is now supported as a first-class sales channel in Neuro, turning your existing finance and invoicing stack into a fully connected operations hub. Orders flow in from Odoo to Neuro, products stay in sync between the two systems, fulfilment data (including tracking and carrier details) is pushed back, and stock levels are kept aligned in both directions. A retailer running their financials in Odoo can now rely on Neuro to keep orders, stock and fulfilments perfectly coordinated, without commissioning custom middleware or manual reconciliation.
THG Plugin - Inbound Fulfilment Webhook
The THG plugin now speaks in real time via inbound webhooks. Neuro generates a dedicated webhook URL in the plugin settings, and THG can POST order update payloads straight to that address. Sandbox service URLs and delivery-type configuration are available so you can roll out safely before going live.
Instead of polling THG for updates, you receive push notifications as soon as THG ships, allowing you to keep customers informed in near real time and maintain a tighter feedback loop between warehouse events and customer communication.
Duisport Plugin - Inbound Fulfilment Webhook
The Duisport plugin has been upgraded to mirror our modern webhook pattern, following the same approach as the Sprint Logistics plugin. Once configured, Neuro shows a webhook URL on the plugin settings page, and Duisport can call that URL with shipment details as labels are printed and parcels are dispatched. This keeps Neuro synchronised with your warehouse activity without extra polling jobs or file transfers, and gives your operations team a cleaner, near real-time view of what has physically moved.
Product Created Webhooks
Three new product-created webhooks - `products.created`, `channels.products.created` and `plugins.products.created` - extend the same payload structure used by the existing `.updated` events to your product creation flows.
As soon as a new product record is created in Neuro, subscribed systems can pick it up immediately. A PIM or content platform can now subscribe to these events so that the moment a new SKU appears in Neuro, it is automatically captured for enrichment and publishing, keeping your catalogue lifecycle consistent from day one.
Linnworks - Order Identifiers as Tags
For Linnworks users, order identifiers such as `NOMERGE` or `Block From Merge` can now be brought into Neuro as tags on orders via the new “Get Order Identifiers as Tag” setting. This gives your support and operations teams a straightforward way to filter and search for special-handling orders or to investigate merge rules directly within Neuro, using the same familiar language they already rely on in Linnworks.
Mirakl (B&Q) - Logistic Class for Offers
Mirakl channels such as B&Q now support a configurable `logistic_class` value that Neuro sends with the Mirakl Offers API. By setting the appropriate logistic class (for example “SM”), merchants can enable deliver-to-store and other logistics options cleanly from within Neuro. This means your Mirakl offers can reflect the operational reality of how you ship, without extra manual mapping or guesswork.
eBay - Auto-Removal of Non-Existent Channel Products
For eBay, Neuro now automatically keeps your channel product lists tidy. When an inventory update fails because a listing has been removed on eBay, Neuro will delete the corresponding channel product and log that removal against the main product. Catalogue managers benefit from a cleaner, more accurate view of live listings without needing to perform regular cleanup tasks when old eBay listings are removed directly on the marketplace.
⚙️ Improvements
Shopify & Inventory Planner
For Shopify, the order-risk check now runs over GraphQL instead of REST, which significantly reduces rate-limit pressure for high-volume stores or strict rate plans. The result is a smoother flow of risk assessment without unexpected slowdowns at peak times.
For Inventory Planner, passthrough operations: including FTP uploads - now run as background jobs, so long-running tasks no longer hold up the main request. CSV exports have also been refined to include only changed fields, cutting down data transfer volumes and speeding up synchronisation. Together, these adjustments make your planning pipeline faster, more resilient and friendlier to your existing infrastructure.
Channel-Specific Improvements
Magento product weights are now imported and stored on channel products, ensuring more accurate shipping calculations and downstream logistics decisions. Range Orders benefit from improved address handling, with building name and number mapped into the correct address lines to increase delivery accuracy and reduce carrier confusion.
For Unleashed, the “complete order after fulfilment” behaviour has been turned into a configurable setting rather than a fixed default, giving you better control over how and when orders are completed based on your internal processes. B2B Wave products now bring HS code and country of origin data through into matching channel products, improving customs readiness and compliance for cross-border shipments.
On eBay, product imports now process pages sequentially instead of all at once, reducing queue pressure and creating a steadier flow for large catalogues. This keeps big imports predictable and manageable, even as your marketplace footprint grows.
🛡 Reliability & Data Integrity Upgrades
Amazon
For Amazon, we have strengthened how Neuro interprets and applies stock updates when multiple channel products share the same ASIN. Sync operations now key off internal channel product IDs, reducing the risk of updates being applied to the wrong SKU and giving you greater confidence that inventory movements stay aligned with the correct listings. Shipping method values in fulfilment feeds are now automatically truncated to Amazon’s 50-character limit, preventing XML feed rejections and ensuring your fulfilment updates continue to be processed cleanly in line with Amazon’s compliance requirements.
Shopify
Shopify integrations now handle shipped orders more consistently when both REST and GraphQL are used together, smoothing out any gaps between the two APIs and delivering a single, coherent view of fulfilment state. When a shipping address arrives without a recipient name, Neuro now intelligently falls back to the customer’s profile name, ensuring labels are correctly addressed and reducing the risk of parcels with blank recipient fields reaching carriers.
eBay, Bluepark & Other Channels
For Bluepark, edited orders that generate new item IDs are now correctly interpreted so that order items are not duplicated in Neuro, maintaining a clean and faithful representation of what the customer actually bought. eBay fulfilment and preparation logic has been refined so that fulfilments are processed reliably and in the expected sequence, giving you a more dependable mirror of marketplace events in your central operations hub.
Magento, Mintsoft & TikTok
Magento fulfilment syncs now accurately reflect acceptance on the channel side, so successful updates are no longer flagged as failed. This gives you clearer operational signals and reduces time spent investigating false negatives.
For Mintsoft, product lookup now checks by SKU first and remote ID second, aligning more closely with how most teams manage their catalogues and preventing the wrong product from being sent when identifiers overlap. Inventory Planner passthrough now preserves ISO 8601 date formatting end-to-end, reducing rejections and keeping your planning tools aligned with strict date-format expectations.
TikTok Shop orders benefit from corrected line item pricing, ensuring the financial representation of each order is precise across systems and that your revenue reporting reflects the actual structure of each sale.
Range & Dunelm
For Range orders, address handling and identifier mapping have been refined so that house numbers and street names are reliably captured, and stock syncs now send SKU values under the correct identifier field. This supports better delivery outcomes and more predictable inventory updates with Range’s systems.
For Dunelm, order acknowledgement calls now include the purchase order number directly in the URL, aligning requests with Dunelm’s authentication expectations and resolving previous 401 responses. Sandbox authentication URLs have also been cleaned up to remove duplicated path segments, making test and rollout cycles smoother and easier to trust.
This March release brings stronger reporting, richer integrations and cleaner data flows across your stack, all with one goal: to make sophisticated commerce operations feel simple, predictable and under control. Every enhancement: from the smallest date-format adjustment to the most visible Reporting Suite upgrade: exists to help your teams move faster, reduce manual work and scale with confidence.
We build Neuro this way so that you can keep delighting your customers, expanding into new channels and reshaping how your business works, without adding complexity to your day.
January 20th, 2026
🌟 Neuro quietly takes care of it all
January’s theme is simple: let Neuro do the heavy lifting while your ops stay calm, compliant, and impeccably tidy.
This release deepens automation, broadens integrations, and hardens day-to-day reliability. The Rule Engine gains Else branches, safer stock-swap options, and manual triggers.
We’ve shipped new channel and logistics integrations (including XXXLutz Home Delivery, THG, and Logiscore), plus a round of improvements for Shopify, Amazon, and TikTok.
Stock syncs are now smarter and less noisy, exports are richer, and multiple fixes across fulfilment, orders, and plugins make operations more predictable at scale, so the only surprises are pleasant ones.
For a deeper dive with examples and visuals, enjoy the full January Changelog on our website.
✨ New Features
Rule Engine, refined
Clear Else paths define graceful fallbacks when conditions aren’t met, making everyday flows more predictable. Safer replacements let you choose whether to check stock before swapping items, aligning fulfilment with policy and customer promises. Rules read cleaner, behave consistently, and reduce decision friction across ops.
When a merchant sends high-value orders to a premium courier and uses the Else branch to route all other orders to a standard service. Additionally, warranty replacements can bypass stock checks where required by policy.
Manual control for webhook orders
Apply Rules Manually now supports “Webhook Order” triggers from the Orders page. Replay improved automations in seconds: no scripts, no API calls: so ops stay responsive and audit-ready.
After fixing an automation, support can re-apply the updated rule to yesterday’s webhook imports without writing scripts or calling the API.
New integrations, unified operations
XXXLutz Home Delivery: EDIFACT-based order creation, acknowledgements, dispatch updates, and stock sync.
THG plugin: End-to-end loop for orders, products, fulfilments, stock, returns, and return syncing.
Logiscore plugin: Configurable processing rules and improved scheduling for reliable warehouse hand-offs.
A brand selling through multiple retailers and a 3PL can coordinate XXXLutz orders, THG flows, and Logiscore fulfilments from Neuro, with stock staying in sync across all endpoints.
Shopify upgrades, better optimised
Dedicated Tax ID setting with flexible fetch options.
Broader status coverage via GraphQL for closer alignment.
Location-based bulk tracking updates for targeted fulfilment signals.
The Shopify integration has been updated to align with the latest API behaviour.
The Fetch Tax ID option can be used without turning on a specific GraphQL flag, giving more flexibility to stores that only need identifiers, not full GraphQL flows.
Corrected a Shopify GraphQL query used to fetch cancelled orders so searches behave as expected.
Fewer mismatches, clearer tracking, and cleaner imports:especially at multi-location scale.
Fulfilment and orders, made resilient
Re-poll fulfilments from a chosen time to recover cleanly after outages.
Order polling preferences save correctly every time upon channel creation.
Rapid, controlled catch-up without manual guesswork with the help of an an ops specialist.
Products and inventory, tidied up
Plugin SKU mapping with a Matched SKU selector plus bulk import/export.
Inventory Planner passthrough: Additional passthrough endpoints allow vendor, warehouse, and variant–vendor creation, with automatic vendor/warehouse creation when needed.
Precise SKU alignment and dependable stock flows into planning tools: less reconciliation, more accuracy.
⚙️ Adjustments
Quality-of-life adjustments
Condition groups now evaluate correctly (AND within groups, OR between groups) for reliable complex logic.
Performance lifts across Amazon throttling, high-volume order views, and Shopify product retrieval.
Helm quantity request URLs shortened to respect server length limits.
Retry logic for failed plugin orders has been refined so failed plugin orders are retried appropriately without unintended loops.
Amazon MCF now sweeps every few hours; fulfilment polling focuses on recent windows, with a 24‑hour check to ensure older unfulfilled orders don’t fall through the cracks.
Faster pages, fewer throttles, and logic that behaves exactly as written.
Operational alignment, simplified
Shopify on‑hold orders excluded for cleaner imports.
Smarter stock syncs only fire on real changes (enabled by default).
Filter settings persist on listing pages for consistent working views.
Location restrictions on Shopify prevented when a store has a single location.
Less noise, fewer misclicks, and clearer audit trails: keeping teams focused and compliant.
Reliability polish across channels
Cleaner behaviour for Bol.com, Linnworks, ShipHero, Amazon, eBay, Cdiscount, ShipBob, DPD, and Duisport flows.
Fewer interruptions, predictable syncs, and steadier hand‑offs between systems.
In the end, it’s simple: fewer clicks, fewer hiccups, and everything handled in one place. Neuro keeps your commerce organised, compliant, and refreshingly uneventful: so teams stay focused on customers, not workarounds, and the business gets back to selling.
The Neuro Team
November 20th, 2025
Winter Is Coming:
Black Friday Stratagems, Christmas Dress Rehearsals
Gather round the hearth, commerce champions: peak season looms, and we stride into the fray armed to the molars with improvements engineered to accelerate, illuminate, and exterminate impediments.
Consider this your Black Friday war room and Christmas trial run - precision tooling for teams who prefer victory without the drama.
✨ New Powers To Wield
Order API – Email Filter
The public Orders API now accepts an email filter, matching the linked customer record so external tools fetch orders by shopper email directly. Support tools call by email and instantly show the customer’s history - no home‑grown indexing, no midnight spreadsheets.
Fulfilment Webhook Sync Status – UI & API
Each fulfilment now exposes its webhook sync state in the order detail and via API, surfacing stuck or failed hooks clearly. When a partner system whispers “missing shipments,” you filter to failed webhooks and replay with surgical focus.
💸 Peak-season polish
Marketplace Integrations – Cdiscount & Otto
Cdiscount: Fulfilment acknowledgements treat specific conflicts as already‑confirmed and update orders/activities immediately. Imports normalise party data, preserving addresses even when line‑level payloads are shy.
Otto (private app): Invitation URL and credentials now live in environment configuration - cleaner secrets, cleaner deployments.
Dynamic Forms – Mintsoft Select Inputs
Mintsoft channel and plugin forms now select options via dynamic metadata instead of inline lists, keeping dropdowns in lockstep with live services, warehouses, and options.
Inventory Planner Integration Adjustments
The plugin now pushes every inbound order to Inventory Planner, supports on‑demand bulk synchronisation, raises stock orders via a passthrough endpoint, and forwards downstream status updates through Neuro webhooks.
Webhook Order Updated Event
We’ve reworked the webhook‑order lifecycle so a “synced” transition always fires the update event, ensuring Automations, logs, and notifications stay aligned with the true order state.
DPD Plugin Address Adjustment
Addresses are sanitised (e.g., stray apostrophes) before payloads are pushed to DPD, eliminating API rejections raised by carriers.
NOTHS Confirmation Structure
We’ve normalised Not On The High Street confirmation payloads, restoring the expected product SKU mapping and preventing downstream fulfilment rejections.
🧊 Peak Season, Tamed
With this release, Neuro delivers more expressive automation, steadier integrations, and crystal‑clear operational telemetry - designed to make your Black Friday a rehearsal for a flawless Christmas crescendo.
We do not tolerate gremlins; we identify them, chase them from the rafters, and press them into service as enhancements. Should you desire tactical counsel, summon our experts - consider us your seasonal stratagem squad.
March into peak with confidence. The snow may fall; your operations will not.
🦆 The Neuro Team
November 11th, 2025
🌡️ The Commerce Pulse
Imagine your sales channels humming with a steady pulse - data flowing like oxygen, rules syncing like synapses, fulfilments gliding through veins with clinical precision.
This release is a cardio‑vascular upgrade for your operations: a smarter, faster, smoother system tuned for Black Friday frenzy and the long festive crescendo.
No firefighting. No fracas. Just orchestration. We’ve distilled lessons, trimmed friction, and fortified integrations so your peak‑season flows drum like a warehouse heartbeat. Pick, pack, and dispatch in perfect rhythm.
🌟 Release Summary
We’ve focused on clarity, control, and cadence: making automation rules elegantly composable, extending retail and logistics connections, and surfacing cleaner fulfilment visibility.
Rule Engine now supports multi‑value condition operators, integrations expand across Dunelm, Very, Otto and Zeitfracht, and Amazon MCF fulfilments arrive with live tracking links in Neuro, at your fingertips. Several setup and fulfilment flows are refined, ensuring day‑to‑day operations proceed with serene predictability.
✨ New Features
Rule Engine – Multi‑Value Operators (IN / NOT IN)
Compose purposeful rules without duplication. With IN and NOT IN operators, a single condition can elegantly span multiple channels, SKUs, countries, tags, and more - keeping complex configurations intelligible and maintainable: An operations manager applies advanced checks to all EU orders using one IN (country code) condition, rather than proliferating per‑country rules.
New Integrations – Dunelm, Very, Otto, Zeitfracht
Strengthened connections so your catalogue, orders, acknowledgements, stock, and fulfilments move with reliable tempo.
Dunelm: Purchase order import, auto/partial acknowledgements, fulfilment visibility, and CSV/SFTP stock pushes for steady stock hygiene.
Very: Full loop across order, acknowledgement, fulfilment, and stock. Connect using our SFTP sales channel.
Otto: Token‑based auth, product sync, fulfilment flows, and stock updates with push‑level control and old/new quantity logging for pristine traceability.
Zeitfracht Plugin: Standards‑aligned order and fulfilment flows that mirror Neuro behaviour and logging, minimising cognitive overhead.
Continuous Enhancements
NOTHS – Fulfilment Flow
We’ve pre‑staged dispatch notes, accelerated sync status updates, and mark orders as shipped immediately upon fulfilment success: accurate timelines and fewer manual nudges.
BigCommerce – Tracking Numbers
Tracking numbers are intelligently trimmed to BigCommerce’s 50‑character limit while preserving Royal Mail’s particular formatting - clean data, compliant payloads.
PrestaShop – Channel Setup
Domain fields now accept longer URLs, neutralising hidden length constraints and smoothing onboarding across diverse domain configurations.
Back Market – Order Import & Payment Visibility
Imported orders now retain payment method metadata, improving workflow routing, reporting fidelity, and downstream reconciliation.
Amazon MCF – Automatic Swiship Tracking Links
Fulfilments created from Amazon MCF include ready‑to‑click Swiship tracking URLs. No manual link construction, no copy‑paste calisthenics - just instant, shareable tracking.
This release fortifies automation flexibility, broadens integration coverage, and sharpens fulfilment clarity. Multi‑value rule conditions curtail duplication, partner integrations tighten the loop, and Amazon MCF tracking becomes delightfully immediate: so that your team moves faster with fewer interrupts.
Black Friday is a crucible; we’ve engineered for calm. Expect glacially smooth checkouts, disciplined data flows, and tracking that behaves itself. And as Christmas lessons compound, systems evolve - more prescient, more polished, more prosperous.
We’re continuously reinventing, absorbing feedback like a seasoned conductor, and tuning Neuro to your operational music. The next wave of upgrades is already en route - smarter automation, deeper retail symphonies, and analytics that think two steps ahead.
May your peak trade feel like a heartbeat: rhythmic, reliable, unstoppable!
October 23rd, 2025
🍁 Lanterns Brighter, Pipelines Tidier
As autumn deepens, Neuro continues to do the quiet work: surfacing the right identifiers, and giving your team crisp controls where they matter. The result is calmer operations, faster triage, and cleaner data flows so that you can focus on growth.
🧪 New Features
Order Webhooks — Exclude Orders Sent to Plugins from The Data Payload
Prevent orders already synced via plugins from being resent through webhooks, eliminating duplicates and downstream clutter.
Use case: A retailer running a WMS plugin stops duplicate order creations when webhooks are also listening.
Order Detail Page — Manual Sync Status Update
Update an order’s sync status directly from the detail page for faster workflow control.
Use case: Instead of using the bulk sync status change functions in the order listing page. User can change the order sync status when they are viewing the order details.
Orders Page — Multi-Option Filters
Select multiple values per column; filters persist across refreshes and searches for consistent working views.
Use case: Ops filters by two shipping methods and several countries, refreshes, and keeps the same focused queue to finish the shift efficiently.
Product Remote ID Visibility
See marketplace/remote IDs at a glance for quicker cross-system matching and investigations.
Use case: A merchandiser resolves a listing mismatch in minutes by checking the remote ID in Neuro to the marketplace record.
Store Activities — Centralised Change Log
A single page tracking key store changes (settings, notifications, shared company info) with logged updates for audit and accountability.
Use case: An admin reviews who changed order-polling last week and exports the log for the weekly ops review—no spelunking required.
🌒 Platform Enhancements — Tuned for Clarity
Focused refinements so synchronisation remains accurate and predictable, especially at volume:
ShipHero Plugin — Customer Account ID Support:Option to include the Customer Account ID when creating orders in ShipHero for tighter linkage between systems.
Channel Product Quantities: Records and displays the quantity last synced per channel product to strengthen stock integrity.
Magento 2: Smoother stock updates and consistent permissions for reliable data sync.
Bol: Excludes orders fulfilled directly by Bol to avoid duplication and keep order data clean.
PrestaShop: Streamlined order-setup forms for quicker configuration.
Virtual Stock: steadier polling and clearer display logic for trustworthy availability data.
Mirakl: Fulfilment status updates now mirror shipment progress more faithfully.
Plugin Product Lists: Performance fixes ensure product list pages load reliably, even under heavier conditions.
Rule Engine & Plugins: Plugin rules apply only to assigned orders, preventing unintended actions.
Temu: Full courier mapping for consistent fufilment and tracking.
A Seasonal Benediction
Set your filters, peek at your activities, and let the syncs glide. Neuro keeps the cobwebs off the pipes so your team can get on with the work that matters—no rattling chains, just steady throughput.
October 17th, 2025
🦇 The Night of Elegant Automations 🦇
As October’s velvet gloom descends, our industrious artificers at Neuro have tuned the machinery of commerce to a stately hum, so your teams may rest easy while the apparatus whirs on. This release elevates reliability, clarifies data, and ushers orders through the ether with lantern-lit precision: no broomsticks required.
The aim: to banish drudgery, enthrone reliability, and furnish your operations with delightful automations so you can sip your tea while orders glide with spectral grace.
Release Highlights
Day-to-day reliability levitated: richer webhook context, smarter product matching, country-savvy routing, and automatic resend/retry - so synchronisations simply… proceed. Integrations harmonised across channels for clean imports, consistent exports, and unflappable fulfilments.
New Enhancements
Fulfilment Created Webhook - Context, Gloriously Complete
We now include full order details in fulfilment-created webhook payloads, equipping downstream systems with everything they need: no extra calls, no fumbling in the dark.
Use cases:
WMS & ERP precision: Trigger pick/pack flows immediately, with the right lines, quantities, and addresses to hand.
Product Matching: SKU-First, Sensible, and Sophisticated
Plugins now match products by SKU first, then remote ID as a genteel fallback. The result: accurate fulfilment mapping and fewer misaligned items.
Use cases:
Cleaner fulfilments: When SKUs are authoritative, matching “just works,” with remote IDs in reserve for edge cases.
Duisport Plugin - Country-Aware Rule Action
Merchant IDs can be set automatically based on the order’s country code, making international routing perfectly civilised.
Use cases:
Cross-border logic: Seamlessly route EU vs. non‑EU orders to the appropriate merchant profile without manual tinkering.
Automatic Resend & Retry - Hands-Off Recovery
Fulfilments, plugin orders, webhook orders, and channel products now benefit from automated monitoring and retrials. Transient hiccups are retried, logged, and surfaced in notifications.
Use cases:
Resilient operations: Temporary failures self-correct, reducing manual replays and keeping pipelines flowing.
Platform Enhancements - Polished for Peak Season
Back Market
Order handling aligned to the latest API payload for dependable ingestion.
Etsy
Product and stock synchronisation updated to the new API structure, with corrected pagination for complete coverage.
Unleashed
Fulfilment and stock-update logic refined for real-time availability and fewer discrepancies.
Visualsoft
Graceful handling of multiple tracking numbers, ensuring clean, single-entry fulfilments.
Exports
Hardened export logic: requested reports are delivered with greater consistency and fewer interruptions.
Webhooks
Clear in‑app warnings when a webhook is auto-disabled by a plugin, so you stay informed and in control.
In Brief: Less friction, sturdier data integrity, and smoother motion.
A Seasonal Benediction
As Halloween approaches, rest easy: our familiars (automation, retries, and routing rules) lurk behind the scenes, diligently tidying your workflows while you focus on the grander designs.
Should any spectral blip arise, Neuro meets it with calm, clever persistence: so you don’t have to.
October 9th, 2025
A cordial hello from the Neuro workshop, where cogs whirr, dashboards hum, and integrations behave with the decorum of a well-bred skeleton at high tea.
This release, in keeping with the season, is handsomely autumnal: a fresh Inventory Planner integration, clever handling of eBay’s Global Shipping Programme, and a cornucopia of continuous enhancements to keep operations brisk, dependable, and delightfully unspooky.
🕯️ Release Summary
Neuro integrates with Inventory Planner to simplify replenishment: fast, reliable, and based on real sales and stock numbers.
We’ve refined eBay GSP behaviour so support and tracking are less haunted, more helpful.
Elsewhere, performance and fulfilment enhancements ensure even your largest datasets glide like a broomstick on a tailwind.
🧪 New Features
Inventory Planner Integration
Connect Neuro to Inventory Planner via the Advanced CSV Connector to sync product and sales data: so replenishment planning is less crystal ball, more clear ledger.
Use Cases:
Replenishment planning: Export accurate sales and stock data into Inventory Planner to accelerate purchase orders and keep shelves handsomely stocked before the pumpkins vanish.
eBay - Global Shipping Programme (GSP) Support
Capture and store GSP references from eBay. For eligible orders, Neuro will use the GSP reference as the primary order reference: central, searchable, and resistant to gremlins.
Use Cases:
Support & tracking: Your team can search by the GSP reference directly, trimming resolution time and exorcising needless faff.
🌒 Continuous Enhancements
Conjured to keep things fast, consistent, and wonderfully manageable: no extra toil required:
Dashboard Performance: Faster load times and improved scalability across large datasets - because lingering like a ghost in a doorway simply won’t do.
StoreLogix Plugin: Robust batch product handling when sending orders with available inventory control, turning bulk into a well-behaved procession rather than a monster mash.
TikTok Channel: “Get Real Updates for Orders” now avoids sending superfluous updates when nothing changed on TikTok/Shopify; pure signal, no spectral noise.
Unleashed Integration: Fulfilment updates support multiple tracking numbers, so multi-parcel journeys don’t become a labyrinth by moonlight.
🍂 Thanks for strolling through our autumn release.
Light the lantern, summon the settings you fancy, and watch your dashboards glide: swift as a witch at dusk, steady as oaks in October, and pleasantly free of things that go bump in the pipeline.
October 3rd, 2025
🌟 Release Summary
This release puts clearer insights at your fingertips. We’ve introduced three focused dashboards: Inventory, Status, and Sales. You can forecast stock with confidence, spot issues early, and understand revenue patterns across channels. We’ve also delivered a round of platform enhancements to keep day-to-day operations smooth and predictable.
✨ New Features
Inventory Dashboard Enhancements
Smarter stock planning with recommendations that analyse historical normal, kit, and replacement sales, plus export and improved sort/filter for quick action.
Use Cases:
Reorder planning: A buyer exports the recommended SKUs with suggested quantities for next week’s PO, factoring kit and replacement demand so replenishment isn’t undercounted.
New line validation: A category manager filters by “fast movers” to confirm which SKUs need a safety-stock bump before a campaign, preventing stockouts.
Ops huddles: The team sorts by “days of cover” to prioritise inbound bookings, aligning warehouse schedules to the most urgent replenishments.
Status Dashboard
A single command centre to monitor orders, fulfilments, products, channels, plugins, and webhooks. Includes visual error/health charts and drill-downs to logs and reports.
Use Case:
Early warning: An ops lead sees a spike in webhook errors on one channel and drills down to logs, resolving the issue before it impacts dispatch SLAs.
Sales Dashboard
Clear visibility of sales performance across channels, with country and item breakdowns, time filters, and period comparisons.
Use Cases:
Channel ROI: A commercial manager compares the last 7 days vs previous 7 to identify a channel that’s trending down and triggers a promo to recover demand.
Assortment tuning: A merchandiser spots that a specific item drives most revenue in one country; they expand local stock to cut delivery times and boost conversion.
⚙️ Platform Enhancements
We’ve shipped a set of stability and consistency improvements so your workflows stay fast and reliable:
Amazon MCF: Correct handling of the shipping speed category for accurate fulfilment behaviour.
eBay: More consistent product imports to keep listings aligned.
Shopify: Backend performance improvements for order import and processing.
Temu: More reliable address handling and order import stability.
These enhancements are designed to reduce noise, improve data integrity, and keep your teams moving without extra steps.
– The Neuro Team
September 26th, 2025
🌟 Release Summary
This release focuses on reliability and clarity across channels, fulfilment, and product data. We’ve added a new sales channel and platform-wide enhancements that reduce manual work and improve traceability.
✨ New Features
THG (The Hut Group) — Channel Integration
Neuro now supports THG. Orders are sent from THG to Neuro. Product and stock sync are supported.
StoreLogix — Batch Support for Products
When a product payload includes the same SKU with different lot details, Neuro now combines the quantities and saves the total to the plugin product quantity.
Import Templates for Products
Templates are now available for main and channel product imports to simplify setup and reduce errors.
Fulfilment Sweepers for Plugins
Nightly sweepers check the last two days and capture any missed shipments, improving end-to-end fulfilment accuracy.
⚙️ Platform Enhancements & Stability
We’ve delivered a set of quality-of-life and resilience improvements across the platform to keep your operations smooth:
Shopify fulfilments: Better handling when multiple tracking numbers are sent.
Courier mapping: Consistent FedEx naming for clearer reporting.
Scalability: Higher channel name limits (now up to 255 characters).
These changes are designed to improve reliability, observability, and day-to-day usability without requiring any extra steps from your team.
🔜 Looking Ahead
Our next iterations focus on deeper analytics, faster imports, and further refinement of fulfilment flows. As always, we’re prioritising stability and speed where it matters most.
– The Neuro Team