This March, Neuro gets sharper, calmer and more self-sufficient - so your teams spend less time chasing exports, files and feeds, and more time running the business.

Every change in this release is designed to remove friction for you, keep your data in sync, and make complex operations feel simple.

For a more detailed, in‑depth look at these improvements, head to our March web release notes on the Neuro site.

✨ New Features

Reporting Suite - Self-Service Exports & Scheduled Reports

The new Reporting Suite gives you full control over your own data. You can build custom reports across orders, products, customers and more, choose exactly the filters, conditions and columns you need, and export to CSV or XLSX without waiting on support.

Reports can be scheduled to run automatically on a daily, weekly or monthly cadence and emailed directly to selected recipients, so the right people always have the right numbers at the right time. For example, a commercial lead can set up a weekly “Orders by channel and country” report to arrive in the management team’s inbox every Monday morning - no manual exports, no spreadsheet stitching, just a reliable rhythm of insight.

Odoo Sales Channel Integration

Odoo is now supported as a first-class sales channel in Neuro, turning your existing finance and invoicing stack into a fully connected operations hub. Orders flow in from Odoo to Neuro, products stay in sync between the two systems, fulfilment data (including tracking and carrier details) is pushed back, and stock levels are kept aligned in both directions. A retailer running their financials in Odoo can now rely on Neuro to keep orders, stock and fulfilments perfectly coordinated, without commissioning custom middleware or manual reconciliation.

THG Plugin - Inbound Fulfilment Webhook

The THG plugin now speaks in real time via inbound webhooks. Neuro generates a dedicated webhook URL in the plugin settings, and THG can POST order update payloads straight to that address. Sandbox service URLs and delivery-type configuration are available so you can roll out safely before going live.

Instead of polling THG for updates, you receive push notifications as soon as THG ships, allowing you to keep customers informed in near real time and maintain a tighter feedback loop between warehouse events and customer communication.

Duisport Plugin - Inbound Fulfilment Webhook

The Duisport plugin has been upgraded to mirror our modern webhook pattern, following the same approach as the Sprint Logistics plugin. Once configured, Neuro shows a webhook URL on the plugin settings page, and Duisport can call that URL with shipment details as labels are printed and parcels are dispatched. This keeps Neuro synchronised with your warehouse activity without extra polling jobs or file transfers, and gives your operations team a cleaner, near real-time view of what has physically moved.

Product Created Webhooks

Three new product-created webhooks - ‎`products.created`, ‎`channels.products.created` and ‎`plugins.products.created` - extend the same payload structure used by the existing ‎`.updated` events to your product creation flows.

As soon as a new product record is created in Neuro, subscribed systems can pick it up immediately. A PIM or content platform can now subscribe to these events so that the moment a new SKU appears in Neuro, it is automatically captured for enrichment and publishing, keeping your catalogue lifecycle consistent from day one.

Linnworks - Order Identifiers as Tags

For Linnworks users, order identifiers such as ‎`NOMERGE` or ‎`Block From Merge` can now be brought into Neuro as tags on orders via the new “Get Order Identifiers as Tag” setting. This gives your support and operations teams a straightforward way to filter and search for special-handling orders or to investigate merge rules directly within Neuro, using the same familiar language they already rely on in Linnworks.

Mirakl (B&Q) - Logistic Class for Offers

Mirakl channels such as B&Q now support a configurable ‎`logistic_class` value that Neuro sends with the Mirakl Offers API. By setting the appropriate logistic class (for example “SM”), merchants can enable deliver-to-store and other logistics options cleanly from within Neuro. This means your Mirakl offers can reflect the operational reality of how you ship, without extra manual mapping or guesswork.

eBay - Auto-Removal of Non-Existent Channel Products

For eBay, Neuro now automatically keeps your channel product lists tidy. When an inventory update fails because a listing has been removed on eBay, Neuro will delete the corresponding channel product and log that removal against the main product. Catalogue managers benefit from a cleaner, more accurate view of live listings without needing to perform regular cleanup tasks when old eBay listings are removed directly on the marketplace.

⚙️ Improvements

Shopify & Inventory Planner

For Shopify, the order-risk check now runs over GraphQL instead of REST, which significantly reduces rate-limit pressure for high-volume stores or strict rate plans. The result is a smoother flow of risk assessment without unexpected slowdowns at peak times.

For Inventory Planner, passthrough operations: including FTP uploads - now run as background jobs, so long-running tasks no longer hold up the main request. CSV exports have also been refined to include only changed fields, cutting down data transfer volumes and speeding up synchronisation. Together, these adjustments make your planning pipeline faster, more resilient and friendlier to your existing infrastructure.

Channel-Specific Improvements

Magento product weights are now imported and stored on channel products, ensuring more accurate shipping calculations and downstream logistics decisions. Range Orders benefit from improved address handling, with building name and number mapped into the correct address lines to increase delivery accuracy and reduce carrier confusion.

For Unleashed, the “complete order after fulfilment” behaviour has been turned into a configurable setting rather than a fixed default, giving you better control over how and when orders are completed based on your internal processes. B2B Wave products now bring HS code and country of origin data through into matching channel products, improving customs readiness and compliance for cross-border shipments.

On eBay, product imports now process pages sequentially instead of all at once, reducing queue pressure and creating a steadier flow for large catalogues. This keeps big imports predictable and manageable, even as your marketplace footprint grows.

🛡 Reliability & Data Integrity Upgrades

Amazon

For Amazon, we have strengthened how Neuro interprets and applies stock updates when multiple channel products share the same ASIN. Sync operations now key off internal channel product IDs, reducing the risk of updates being applied to the wrong SKU and giving you greater confidence that inventory movements stay aligned with the correct listings. Shipping method values in fulfilment feeds are now automatically truncated to Amazon’s 50-character limit, preventing XML feed rejections and ensuring your fulfilment updates continue to be processed cleanly in line with Amazon’s compliance requirements.

Shopify

Shopify integrations now handle shipped orders more consistently when both REST and GraphQL are used together, smoothing out any gaps between the two APIs and delivering a single, coherent view of fulfilment state. When a shipping address arrives without a recipient name, Neuro now intelligently falls back to the customer’s profile name, ensuring labels are correctly addressed and reducing the risk of parcels with blank recipient fields reaching carriers.

eBay, Bluepark & Other Channels

For Bluepark, edited orders that generate new item IDs are now correctly interpreted so that order items are not duplicated in Neuro, maintaining a clean and faithful representation of what the customer actually bought. eBay fulfilment and preparation logic has been refined so that fulfilments are processed reliably and in the expected sequence, giving you a more dependable mirror of marketplace events in your central operations hub.

Magento, Mintsoft & TikTok

Magento fulfilment syncs now accurately reflect acceptance on the channel side, so successful updates are no longer flagged as failed. This gives you clearer operational signals and reduces time spent investigating false negatives.

For Mintsoft, product lookup now checks by SKU first and remote ID second, aligning more closely with how most teams manage their catalogues and preventing the wrong product from being sent when identifiers overlap. Inventory Planner passthrough now preserves ISO 8601 date formatting end-to-end, reducing rejections and keeping your planning tools aligned with strict date-format expectations.

TikTok Shop orders benefit from corrected line item pricing, ensuring the financial representation of each order is precise across systems and that your revenue reporting reflects the actual structure of each sale.

Range & Dunelm

For Range orders, address handling and identifier mapping have been refined so that house numbers and street names are reliably captured, and stock syncs now send SKU values under the correct identifier field. This supports better delivery outcomes and more predictable inventory updates with Range’s systems.

For Dunelm, order acknowledgement calls now include the purchase order number directly in the URL, aligning requests with Dunelm’s authentication expectations and resolving previous 401 responses. Sandbox authentication URLs have also been cleaned up to remove duplicated path segments, making test and rollout cycles smoother and easier to trust.

This March release brings stronger reporting, richer integrations and cleaner data flows across your stack, all with one goal: to make sophisticated commerce operations feel simple, predictable and under control. Every enhancement: from the smallest date-format adjustment to the most visible Reporting Suite upgrade: exists to help your teams move faster, reduce manual work and scale with confidence.

We build Neuro this way so that you can keep delighting your customers, expanding into new channels and reshaping how your business works, without adding complexity to your day.

- The Neuro Team