January 20th, 2026
Jan 2025
🌟 Neuro quietly takes care of it all
January’s theme is simple: let Neuro do the heavy lifting while your ops stay calm, compliant, and impeccably tidy.
This release deepens automation, broadens integrations, and hardens day-to-day reliability. The Rule Engine gains Else branches, safer stock-swap options, and manual triggers.
We’ve shipped new channel and logistics integrations (including XXXLutz Home Delivery, THG, and Logiscore), plus a round of improvements for Shopify, Amazon, and TikTok.
Stock syncs are now smarter and less noisy, exports are richer, and multiple fixes across fulfilment, orders, and plugins make operations more predictable at scale, so the only surprises are pleasant ones.
For a deeper dive with examples and visuals, enjoy the full January Changelog on our website.
✨ New Features
Rule Engine, refined
Clear Else paths define graceful fallbacks when conditions aren’t met, making everyday flows more predictable. Safer replacements let you choose whether to check stock before swapping items, aligning fulfilment with policy and customer promises. Rules read cleaner, behave consistently, and reduce decision friction across ops.
When a merchant sends high-value orders to a premium courier and uses the Else branch to route all other orders to a standard service. Additionally, warranty replacements can bypass stock checks where required by policy.
Manual control for webhook orders
Apply Rules Manually now supports “Webhook Order” triggers from the Orders page. Replay improved automations in seconds: no scripts, no API calls: so ops stay responsive and audit-ready.
After fixing an automation, support can re-apply the updated rule to yesterday’s webhook imports without writing scripts or calling the API.
New integrations, unified operations
XXXLutz Home Delivery: EDIFACT-based order creation, acknowledgements, dispatch updates, and stock sync.
THG plugin: End-to-end loop for orders, products, fulfilments, stock, returns, and return syncing.
Logiscore plugin: Configurable processing rules and improved scheduling for reliable warehouse hand-offs.
A brand selling through multiple retailers and a 3PL can coordinate XXXLutz orders, THG flows, and Logiscore fulfilments from Neuro, with stock staying in sync across all endpoints.
Shopify upgrades, better optimised
Dedicated Tax ID setting with flexible fetch options.
Broader status coverage via GraphQL for closer alignment.
Location-based bulk tracking updates for targeted fulfilment signals.
The Shopify integration has been updated to align with the latest API behaviour.
The Fetch Tax ID option can be used without turning on a specific GraphQL flag, giving more flexibility to stores that only need identifiers, not full GraphQL flows.
Corrected a Shopify GraphQL query used to fetch cancelled orders so searches behave as expected.
Fewer mismatches, clearer tracking, and cleaner imports:especially at multi-location scale.
Fulfilment and orders, made resilient
Re-poll fulfilments from a chosen time to recover cleanly after outages.
Order polling preferences save correctly every time upon channel creation.
Rapid, controlled catch-up without manual guesswork with the help of an an ops specialist.
Products and inventory, tidied up
Plugin SKU mapping with a Matched SKU selector plus bulk import/export.
Inventory Planner passthrough: Additional passthrough endpoints allow vendor, warehouse, and variant–vendor creation, with automatic vendor/warehouse creation when needed.
Precise SKU alignment and dependable stock flows into planning tools: less reconciliation, more accuracy.
⚙️ Adjustments
Quality-of-life adjustments
Condition groups now evaluate correctly (AND within groups, OR between groups) for reliable complex logic.
Performance lifts across Amazon throttling, high-volume order views, and Shopify product retrieval.
Helm quantity request URLs shortened to respect server length limits.
Retry logic for failed plugin orders has been refined so failed plugin orders are retried appropriately without unintended loops.
Amazon MCF now sweeps every few hours; fulfilment polling focuses on recent windows, with a 24‑hour check to ensure older unfulfilled orders don’t fall through the cracks.
Faster pages, fewer throttles, and logic that behaves exactly as written.
Operational alignment, simplified
Shopify on‑hold orders excluded for cleaner imports.
Smarter stock syncs only fire on real changes (enabled by default).
Filter settings persist on listing pages for consistent working views.
Location restrictions on Shopify prevented when a store has a single location.
Less noise, fewer misclicks, and clearer audit trails: keeping teams focused and compliant.
Reliability polish across channels
Cleaner behaviour for Bol.com, Linnworks, ShipHero, Amazon, eBay, Cdiscount, ShipBob, DPD, and Duisport flows.
Fewer interruptions, predictable syncs, and steadier hand‑offs between systems.
In the end, it’s simple: fewer clicks, fewer hiccups, and everything handled in one place. Neuro keeps your commerce organised, compliant, and refreshingly uneventful: so teams stay focused on customers, not workarounds, and the business gets back to selling.