🌟 Built To Make Your Days Easier

April arrives with fresh channels, brighter AI, and smoother flows across Neuro. You can now connect Shein as a sales channel, use AI to explore report data and search operational records in plain language, and work with richer dashboard exports and credit usage visibility.

Behind the scenes, we have shortened recovery times for stuck orders and products, refined channel-specific behaviour across Amazon, eBay, TikTok, Mintsoft, Dunelm, and Inventory Planner, and strengthened the reliability of fulfilment, polling, pricing, and marketplace connectivity. Every tweak is aimed at giving your teams fewer puzzles to unravel and more time to focus on trading and growth.

You can tuck into the full April Neuro Changelog for the complete, detail‑rich breakdown of every enhancement and refinement in this release.

✨ New Features

Shein Sales Channel

Shein is now supported as a fully fledged sales channel in Neuro. You can connect your store using OAuth authentication, synchronise stock, import orders, and submit fulfilments directly from the Channels area, so Shein activity becomes part of your standard operational rhythm.

This means a merchant selling on Shein can manage stock, order flow, and fulfilments from Neuro rather than juggling separate systems and manual updates.

Sales Dashboard Currency Support and CSV Export

The Sales Dashboard now supports multi‑currency reporting, with revenue normalised into a base currency so your cross‑channel picture is clear at a glance. You can also export dashboard data to CSV, including revenue by channel, country, date, and product, for deeper work outside Neuro.

A finance or trading team can compare revenue from UK, EU, and international channels in one view, then export the data for more detailed analysis, board packs, or external reporting without having to rebuild the data elsewhere.

🤖 AI-Powered Spring Cleaning For Your Data

AI Report Insights

Reports can now be analysed with an AI assistant inside Neuro, turning static spreadsheets into a live conversation. The assistant can surface insights, answer questions about report data, and export its findings directly from the Reports section.

A commercial manager can upload a sales report and simply ask which channels dropped revenue week over week, then export the AI’s findings for the weekly trading review, instead of sifting through pivots and filters.

AI Text Search Across Operational Data

You can now search and filter Orders, Products, Channel Products, Webhook Logs, Rule Engine Logs, and Plugin Logs using plain language AI queries. Rather than constructing intricate filters, you describe what you want to find and Neuro takes care of the logic.

A support user might type “show me failed TikTok fulfilments from today with missing courier mappings” and immediately see the relevant records, avoiding the need to manually combine multiple filters and conditions.

AI-Assisted SKU Mapping

Let Neuro do the catalogue spring-clean while you enjoy the sunshine.

With AI-Assisted SKU Mapping, Neuro quietly lines up your master products with channel listings, without the usual manual scavenger hunt. It looks for clean SKU matches first, then brings in AI when things get fuzzy, and only for the channels you choose. A clear review step keeps you firmly in control: you can refine or reject suggestions before anything goes live, and every change to each channel product is neatly recorded so governance, audit trails, and team handovers stay effortless.

A merchandiser onboarding a new marketplace selects part of the catalogue, ticks the channels that should join in, lets Neuro propose the links, tidies up a couple of quirky titles in the review grid, confirms the changes, and gets on with the day while the heavy lifting finishes quietly in the background - no exports, no VLOOKUP rituals, and far less operational drag.

AI Rule Assistant

Turn “wouldn’t it be nice if…” into live automation in a single cup of tea.

The AI Rule Assistant lets you describe automations in plain language and receive a ready-to-review rule in seconds, instead of digging through menus and nested screens. When something is ambiguous, the assistant asks for the missing pieces rather than making risky guesses; when your intent is clear, you see a straightforward preview of triggers, conditions, and actions, so configuration, compliance, and operational sign-off all become smoother and more transparent.

A retailer types, “Tag orders over £1,000 as high value,” glances at the preview to confirm the trigger and action, applies the rule, and carries on - no labyrinth of settings to navigate, and no mysterious drafts when a name like “Amazon” could refer to more than one channel. The result is lighter workflows, cleaner governance, and automations that feel as well-tended as a garden in full spring.

Fresh Channels, Calmer Flows

From AI Report Insights that turn spreadsheets into conversations to AI Text Search that lets you ask your operational data questions in plain English, through to AI-Assisted SKU Mapping and the AI Rule Assistant that quietly handle the heavy lifting in the background, every enhancement is designed with your teams, your customers, and your operations in mind. Neuro takes on the meticulous, repeatable work – reporting, searching, mapping, rule building, and tidy records – so your people can focus on trading, service, and growth. We will keep tuning the engine behind the scenes so that, when the sun comes out, your operations feel just as bright.

⚙️ Adjustments

TikTok Shop On‑Hold Order Import

TikTok Shop settings now include an option to import orders that are currently on hold. This helps you respect stock that TikTok has reserved while ensuring downstream workflows see an accurate picture, which in turn reduces the risk of overselling.

Partial Fulfilments for VirtualStock

VirtualStock orders now support partial fulfilments. Orders are only marked as fully shipped once all fulfilments have been synced, so customers are not shown as fully completed until every item has genuinely left the building.

Inventory Planner Sales Order Pass‑Through

A new endpoint allows Inventory Planner to send sales order data into Neuro. This gives Inventory Planner access to the actual sales order flow, improving demand forecasting and helping you hold the right stock in the right places.

Amazon Order Polling Improvements

Amazon SP polling now operates within a bounded time window with improved pagination control. This reduces duplicate records and makes retries and polling schedules more predictable, which supports smoother order ingestion even at scale.

eBay Product Location Filtering

eBay product filtering now checks location settings at product level instead of relying on a single global configuration. This provides more accurate results for merchants who use mixed location setups and ensures products behave correctly across warehouses.

Dunelm Delivery Date Support

Orders sent to Dunelm now include structured delivery date fields in order metadata. This aligns Neuro with Dunelm’s channel requirements and helps ensure delivery expectations are clearly communicated and met.

TikTok Remote ID Protection

Remote IDs for TikTok channel products are now treated with additional care. Automatic Remote ID replacement has been disabled, and IDs now only change during explicit sync actions, which avoids unintentional overwrites and keeps product references stable.

eBay 90‑day History Recovery

When eBay rejects a polling request because the requested history is older than 90 days, Neuro now resets the date automatically. This allows syncing to continue without manual correction and keeps your order history flowing more reliably.

Mintsoft Client Scoping

Mintsoft product and fulfilment lookups now apply the correct Client ID filter. This is particularly helpful for merchants who manage multiple clients in a single Mintsoft environment, ensuring the right records are pulled for each client and reducing cross‑contamination of data.

Inventory Planner Batch Handling

Sales orders are now sent to Inventory Planner in batches. This improves performance and stability for high‑volume merchants, ensuring that large flows of orders reach Inventory Planner efficiently and that your planning tools stay closely in step with trading activity.

ShipBob Bundle Handling

Neuro interprets bundled products more intelligently when working with ShipBob. Unfulfillable‑order exclusion logic understands bundled items correctly, so valid bundle orders wont be excluded by mistake and customers receive the complete sets they expect.

Shopware Price Mapping

Shopware price data is mapped to the correct field in Neuro. This resolves any possible mismatches between Shopware pricing and what appears in Neuro, and helps ensure that pricing decisions and reconciliations are grounded on consistent values.

TikTok Fulfilment Performance

TikTok fulfilment creation jobs have been optimised to handle high‑volume queues more gracefully. This reduces processing time and helps TikTok orders move smoothly from creation to shipment, even during busy trading periods.

Automatic Retry for Orders Stuck Applying Rules

Orders that become stuck while applying rules are now retried automatically. This removes the need for manual intervention in many cases and helps keep operational flows moving, even when rules are complex or edge cases arise.

Empty Orders Blocked Earlier

Orders with no line items are now rejected earlier, at webhook and plugin level, rather than travelling through downstream fulfilment systems. This keeps your warehouses clear of meaningless orders and protects reporting from empty noise.

🧩 Reliability and Resilience Improvements

Marketplace and Channel Refinements

We have strengthened handling for several marketplaces and channels to make their day‑to‑day behaviour more predictable. This includes respecting ignore‑before date settings for Dunelm and XXXLutz orders, ensuring Tesco orders are correctly received, improving Cdiscount dynamic form status validation, refining Very order date mapping in status update files, addressing Argos missing‑order recovery edge cases, adding currency codes for BackMarket orders, enabling support for the BackMarket Portugal Marketplace, and improving eBay order search and location‑related product behaviour.

Together, these refinements help multi‑channel merchants maintain consistent operations across a diverse set of marketplaces without having to chase obscure, channel‑specific quirks.

Amazon and Order Processing Flow

We have tuned several aspects of Amazon and order processing so that your flows are calmer and more predictable. Feed submissions now move cleanly out of “In Progress”, stock synchronisation sends correct inventory levels, cancellation data is stored properly, and edge cases caused by webhook ordering and FTP status submission race conditions are handled more gracefully.

The result is a steadier Amazon experience that supports accurate stock, timely updates, and fewer surprises during reconciliation.

Fulfilment and Plugin Robustness

Fulfilment and plugin integrations have been hardened to better withstand real‑world complexity. Zeitfracht fulfilment lookups work reliably, including partial fulfilment support, THG now handles special characters correctly on order push, Helm uses improved remote ID fallback handling, Unleashed copes cleanly with missing plugin instances, address fields on plugin orders are captured correctly, and Zeitfracht messages use the right order type values.

These changes reduce integration friction across your fulfilment network, help you stay compliant with channel expectations, and keep shipments flowing even when data is less than perfectly tidy.

Product and Pricing Consistency

We have refined several product and pricing paths so that catalogue and pricing data stay aligned. Product titles import reliably, Linnworks products are updated instead of recreated, unit prices in BtoBWave orders are handled perfectly, and Not On The High Street orders no longer show zero prices.

These improvements give your teams a cleaner, more trustworthy product and pricing picture, which supports accurate invoicing, analysis, and customer communication.

Search and User Experience Polish

Search and configuration experiences have been tidied up to make everyday work smoother. Order number searches now behave correctly even when the order number includes a dash, and Magento 2 channel creation flows cleanly on hosted pages without unexpected obstacles.

Small details like these keep your teams in flow and reduce the cognitive overhead of running busy operations.

This April release is all about helping your operations feel lighter and more resilient, like opening the warehouse doors on the first properly sunny morning of the year. Stronger AI‑assisted workflows, broader channel coverage, and faster operational recovery are all in service of a simple promise: Neuro works hard behind the scenes so you and your customers do not have to.

Every feature, adjustment, and refinement in this release is shaped by how you actually work. Thank you for the feedback, the edge cases, and the ambitious use cases that keep us improving. We will keep tending the garden so your commerce can keep growing.

- The Neuro Team